First Impressions - Mark Waltz - Book Review
Saturday, November 3rd, 2007So I forgot to add this book to my recap of reading the other day. here are a few quick hits that I took form this book:
- Everything a church does creates an Impression, good and bad. What Impression are you making?
- If you don’t have a plan for guests they will notice and they will have a plan, to not come back.
- Marketing materials are a first impression. From the Web site on down to every printed piece in your building
- The building itself can leave an impression. Is it clean? Dirty? Cluttered? Full? Empty?
- Plan. Plan some more. Then Plan again. Make sure you are thinking of all the ways guests are going to come and plan for them.
- Put yourself in their shoes.
If you want to see why I was reading this book, check out this First Impressions Manual I put together for my church.
All in all if you are trying to do a better job with your guests this is a great read and will get your brain thinking.












